Do we have any approval flow for Known Error article

Gopal14
Tera Contributor

2 hours ago

Hi Team,

 

Do we have any approval flow for Known Error articles. I want to send Approvals based on service offereing approval group.

 

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6 REPLIES 6

Mark Manders
Giga Patron

2 hours ago

If you add the correct (work)flow to it, it has approval.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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Gopal14
Tera Contributor
In response to Mark Manders

2 hours ago

KB.png

 

I can see this workflow, but there is no approval

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Dr Atul G- LNG
Tera Patron

2 hours ago

Hi @Gopal14 

Yes, OOTB there is flow

 

DrAtulGLNG_0-1780567146690.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Gopal14
Tera Contributor
In response to Dr Atul G- LNG

2 hours ago

KB.png

 

I can see this workflow, but there is no approval

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