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Do we have any approval flow for Known Error article

Gopal14
Tera Contributor

‎06-04-2026 02:56 AM

Hi Team,

 

Do we have any approval flow for Known Error articles. I want to send Approvals based on service offereing approval group.

 

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6 REPLIES 6

Mark Manders
Giga Patron

‎06-04-2026 02:57 AM

If you add the correct (work)flow to it, it has approval.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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Gopal14
Tera Contributor
In response to Mark Manders

‎06-04-2026 03:13 AM

KB.png

 

I can see this workflow, but there is no approval

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Dr Atul G- LNG
Tera Patron

‎06-04-2026 02:59 AM

Hi @Gopal14 

Yes, OOTB there is flow

 

DrAtulGLNG_0-1780567146690.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************
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Gopal14
Tera Contributor
In response to Dr Atul G- LNG

‎06-04-2026 03:13 AM

KB.png

 

I can see this workflow, but there is no approval

0 Helpfuls