Do you want to Save changes a alert with Save/Discard buttons. On click of save I want the field values to be saved

[Renuka Chowdary]

Hi All,

In Custom scoped application, when I do changes in the form portal side and moving out facing an alert "Do you want to save your changes " with save and discard buttons. So my requirement is to save the fields when I click on sav button in the alert. Please give me some brief over this functionality.

Thanks in advance!!

[harshav]

This article might help you.

https://community.servicenow.com/community?id=community_article&sys_id=131c1b011bbc50107a5933f2cd4bcb65

[shloke04]

@Renuka Chowdary 

Can you let me know in your portal are you using a Form widget to display your form or it is a custom written widget all together?

If it is a Form widget then you can simply write a Client Script and use the link below which shows several methods on how you can display the popup and on confirmation you can save the form:

https://servicenowguru.com/scripting/client-scripts-scripting/javascript-popup-boxes-servicenow/

So in your scenario it can be a on Change or an On Submit client script and a sample script shared below:

function onSubmit() {
   var priority = g_form.getValue('priority');
   if (priority == 1)
      return confirm('Submit a priority one ticket?');
}

Make sure to select the Run as to All in your client Script.

In case if it is a Custom widget then there are couple of ways you can try this:

1) Make use of $watch to identify the field changed and then throw a  popup anc ask for confirmation from the user.

2) Try the approach given in below link:

https://community.servicenow.com/community?id=community_article&sys_id=ceac0245db6954505129a851ca961933

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

[Renuka Chowdary]

Hi,

Actually we are using form widget but alert i am facing is OOB Dirty form support popup having save and discard buttons. How to save the form when user clicks on save in the alert.