Document ID is not displaying record number

SParker12
Tera Contributor

Hi,

 

I noticed the Document ID is displaying time worked instead of the record number. Any assistance on how to fix it to display record number instead?

 

SParker12_0-1687412433099.png

 

 

1 ACCEPTED SOLUTION

Hemanth M1
Giga Sage
Giga Sage

Hi @SParker12 ,

 

Check the "Time Worked" display value on the table , i believe it set to true, 

 

Set to false and set Number field to true

 

HemanthM1_0-1687416801114.png

 

Thank you,

Hemanth

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

View solution in original post

2 REPLIES 2

Hemanth M1
Giga Sage
Giga Sage

Hi @SParker12 ,

 

Check the "Time Worked" display value on the table , i believe it set to true, 

 

Set to false and set Number field to true

 

HemanthM1_0-1687416801114.png

 

Thank you,

Hemanth

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Time worked is false