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Docusign IAM integration

joshmorris
Tera Guru

Does anyone have any experience with the docusign app?

 

I have connected everything up and confirmed that it creates a ticket in ServiceNow however when selecting which table I want to write to in ServiceNow the only table that shows is incident. The integration user is set up with admin creds but won't show any more tables. Also when mapping fields it only seems to show incident fields and not any task extended ones like description. Any suggestions?

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