catalog item field should be visible in sc_req_item or sc_task only for specfic catalog item .
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
55m ago
Hi Team
I need a help for one of the task
we have catalog item
we have field called users which is a list collector
Once the request submitted it will show user count like below
Now requirment is caller wants the this ' Number of users in this request ' field in sc_req_item.list or sc_task.list only for this catalog item .
So that caller can generate a users count from the list
can any one please provide me the configuration to acehieve this requesrrment
please provide screenshots for better understanding
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
49m ago
you can add variable to RITM or SC Task List but you can't restrict to show that column only for RITM belonging to particular catalog item
that column/variable will be shown always in list
How to add Variables to List View on Task Table?
Article #19 - How to show Catalog Variables on RITM Lists
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10m ago
@Ankur Bawiskar It should be for specfic catalog item .
can you please help me here please provide me steps
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
9m ago
not possible as when list opens it will have RITMs belonging to multiple catalog items
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
