Dot-walking approvers

[Ramel]

Hi All,

I just want to check if anyone here had implemented something similar to my requirements. I wanted to setup an approval in the workflow that dot walks from the requestor's manager's manager that is dependent on the Title of the manager. The approver will only be added if the Titile startswith D - or MD - [which stands for Director or Managing Director]. So for example I raise a request but my manager is not D - or MD - level, then it will bypass my manager then will dotwalk to my manager's manager and check the Title and will only be added as approver only if the title is satisfied. Sounds bizarre but that is the requirement we have.

If anyone has similar to this, can you share the approval script that you have used and how its done.

Thanks in advance.

Ramel

[RaghavSh]

1. uncomment answer variable in the advanced script which is already available in user approval activity.

var gr = new GlideRecord('sys_user');

gr.addQuery('sys_id',current.requested_for.manager);

gr.addEncodedQuery('titleSTARTSWITHD -^ORtitleSTARTSWITHMD -');

gr.query();

if(gr.next())

{

answer.push(gr.sys_id);

}

else{

var gre= new GlideRecord('sys_user');

gre.addQuery('sys_id',current.requested_for.manager.manager);

gre.addEncodedQuery('titleSTARTSWITHD -^ORtitleSTARTSWITHMD -');

gre.query();

if(gre.next())

{

answer.push(gre.sys_id);

}

}

In above script the reference is made to "requested_for" if you are using a catalog variable change it to current.variables.requested_for

Pls. mark this correct/helpful, if applicable.

Thanks.

[Ankur Bawiskar · Accepted solution]

Hi Ramel,

you can use if activity in workflow to determine whether approval is required or not

Sample script below

answer = ifScript();

function ifScript(){

// I assume you are using requested_for field on RITM

var managerTitle = current.request.requested_for.manager.manager.title; // dot walking 2 times

if(managerTitle.startsWith("D-") || managerTitle.startsWith("MD-"))

return 'yes';

else

return 'no';

}

the output of yes would take to the next User Approval Activity

the output of no would take to next step and skip approval Activity

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Harsh Vardhan]

you can use here if activity before the approval activity , where you will check the requester manager manager title and bases on that you will set the if activity transition

eg:

answer = ifScript();

function ifScript() {

var rd = current.request.requested_for.manager.manager.title.getDisplayValue()
if (rd.startsWith("D") || rd.startsWith("MD")) {
return 'yes';
}
return 'no';
}

[Ramel]

thanks all for the response, appreciate it. I've decided to use the if condition check 🙂