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10-20-2022 04:55 AM
Guys ,
Dot walking field is not showing in list level ?
I just dot walked one field from user table to scoped application ,however it showing on form but showing when i tried to see on table.list level
what could be the issue ?
need your suggestion !
Thanks for your time
Solved! Go to Solution.
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10-20-2022 05:56 AM
Once you configure the dot walked field on list layout, as an admin you need to click on "Reset to column defaults" so that it works for other users.
Now user which you are using to test you need to logout and login to see the changes
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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10-20-2022 05:59 AM
These new changes are applicable to users automatically if they have not personalized List view.
If any user have personalized list view then they need to reset personalization using Reset to Column Default.
Thanks
Anil Lande
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10-20-2022 05:47 AM
Thanks ,
i tried this
after saving the Title field not able to see in list view
Am i missing something ?
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10-20-2022 05:59 AM
Hi @pramn
You may have set Personalized List for you. Please reset it to default using "Reset to column defaults" option to make it visible for you.
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

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10-20-2022 05:59 AM
These new changes are applicable to users automatically if they have not personalized List view.
If any user have personalized list view then they need to reset personalization using Reset to Column Default.
Thanks
Anil Lande
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10-20-2022 05:56 AM
Once you configure the dot walked field on list layout, as an admin you need to click on "Reset to column defaults" so that it works for other users.
Now user which you are using to test you need to logout and login to see the changes
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-08-2023 11:44 PM
1. Go to Configure ==> List Layout
2. Select the Reference field, click on Expand icon, then select the field.
3. Move the dot walked the field to right.