Dot walking field

pramn
Tera Guru

Guys , 

Dot walking field is not showing in list level ?

I just dot walked one field from user table to scoped application ,however it showing on form but showing when i tried to see on table.list level 

what could be the issue ?

need your suggestion !

 

Thanks for your time 

2 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron
Tera Patron

@pramn 

Once you configure the dot walked field on list layout, as an admin you need to click on "Reset to column defaults" so that it works for other users.

Now user which you are using to test you need to logout and login to see the changes

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

These new changes are applicable to users automatically if they have not personalized List view.

If any user have personalized list view then they need to reset personalization using Reset to Column Default.

AnilLande_0-1666270774884.png

 

 

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

View solution in original post

9 REPLIES 9

AnubhavRitolia
Mega Sage
Mega Sage

Hi @pramn 

 

Have you Configured List of your table to show Dot walking field? Can you share the configuration you did and issue you facing.

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

NO... how do I do that ? please guide 

Please share your List layout configuration:

In order to show dot walk field on List view we need to configure list layout:

1. Right click on column and select configure->list layout

AnilLande_2-1666267862265.png

 

2. select reference field and click on Expand icon:

AnilLande_0-1666267763893.png

3. Move dot walked field to right:

AnilLande_1-1666267835136.png

 

 

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

Hi @pramn 

 

You need to use 'List Layout' feature of ServiceNow to add Dot Walking fields on table lists for particular view.

 

AnubhavRitolia_0-1666267913769.png

 

 

Please refer the below links:

https://servicenowscholar.com/2019/06/21/how-to-configure-list-and-form-layouts/#:~:text=Configuring....

 

https://docs.servicenow.com/en-US/bundle/tokyo-platform-administration/page/administer/list-administ...

 

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023