Dot walking on List view

[AleshKumarK]

Hi Team

we have a table called demand resource, in that we have reference field call opportunity. In list i need to bring opportunity name. I added the field in LIST layout, but still unable to see in list personalize List Columns.

Could you please help me on this

[Dr Atul G- LNG]

Hi @AleshKumarK 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827368

[yashkamde]

Hello @AleshKumarK ,

I also experienced the same that standard user level Personalize List (the gear icon) does not natively allow you to expand reference fields or dot-walk to related tables. Dot walking must be done via the global Configure > List Layout slushbucket, which requires admin or layout editing rights.

Also it incurs more processing power for the database lookups. If given to all Users, there could be performance issues.

Refer this for detailed understanding :

Enable Dot Walking for users when personalizing 

How do I make dot-walked fields always available in Personalize List Columns? 

If my response helped mark as helpful and accept the solution.

[Ankur Bawiskar]

@AleshKumarK 

images are not clear.

1st of all that field should be added in the list view by admin by Configuring List Layout

Then other users can add/remove from the Gear icon

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏