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Downloadable Form and Attachment ui macro

Blaze2
Kilo Guru

How does a document get loaded on Service Portal for Download.

I understand that UI Macros are not functional as they were before, but I am completely lost on what needs to be changed in order to have them work in the Serivce portal.

i tried pasting the code, but it would not allow me here

Downloadable form

find_real_file.png

Attachment UI Macros

find_real_file.png

1 ACCEPTED SOLUTION

Blaze, sorry maybe I wasn't clear on my idea to solve your issue.   I created a quick example to demonstrate what I am talking about.   Basically a catalog item that is exposed via Service Portal where I am leveraging the HTML type description field with a link to download the ServiceNow attachment:


find_real_file.png


View solution in original post

6 REPLIES 6

Blaze, sorry maybe I wasn't clear on my idea to solve your issue.   I created a quick example to demonstrate what I am talking about.   Basically a catalog item that is exposed via Service Portal where I am leveraging the HTML type description field with a link to download the ServiceNow attachment:


find_real_file.png


Blaze2
Kilo Guru

Simple but purely Genius,



Thank you so much for your help on this