ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

I want to print ignored rows to RITM

Hi Team, We have a requirement to create multiple requests in service now based on a CSV file uploaded through catalog item form a in the service portal . We are using a Transform map with an onafter script to process the CSV File and create requests...

srinath1391 by Tera Contributor
  • 292 Views
  • 1 replies
  • 0 helpfuls

Resolved! Incident management

How to automatically set the incident to a closed state when a child incident is resolved or a problem is created?

Pavan rishi by Tera Contributor
  • 952 Views
  • 6 replies
  • 3 helpfuls

Resolved! I need to test a part of code which is in client script.

Hi. I have a GlideAjax function within a client script. I need to test it, without having to replicate all the stuff via UI or browser. How can I test it? I couldn't figure a way for  testing it via background script. 

EKTA2 by Tera Expert
  • 904 Views
  • 4 replies
  • 1 helpfuls

Issue with Accessing Global Tables in Scoped Application

Hello,I'm working on a scoped application in ServiceNow and am encountering an issue when trying to access global tables, specifically when the user selects a source table (e.g., Incident). My goal is to use a Script Include to dynamically populate a...

nehaaress_0-1736399769666.png
nehaaress by Tera Contributor
  • 741 Views
  • 1 replies
  • 0 helpfuls

How to configure Global search for custom table record?

Hi, There is requirement to configure Global search for custom table record using its column which is  abcID.If abcID is searched in Global search then as a result it should give abcID record.Can someone guide on how to implement this? What all thing...

_Yash24 by Tera Guru
  • 1224 Views
  • 2 replies
  • 1 helpfuls

Resolved! Update Sets should be named uniquely

Hi Experts, I have one requirement like  "When I create a update set that name should be unique. Its not be same as existing update set. if existing and newly created update set is same  need to notify while saving with error popup " Update set name ...

Aakhiil by Tera Expert
  • 1291 Views
  • 6 replies
  • 2 helpfuls

List Collector: Only showing items 1-25

Hello Community, Is anyone able to help me with this issue? When I implement a list collector it only shows items 1-25 in SOW. The remaining items (8 of them) can only be selected if you search for them.  Is there a way I can expand to it to more tha...

AndrewMeza_0-1736375431493.png

How to add category based on sub category

Hi All,I have created 1 catalog item in witch I have multiple category & sub category both are select box choice, in witch subcategory should populated based on category kindly let me know how to do it.Thanks & RegardsKP

keval3 by Tera Contributor
  • 614 Views
  • 5 replies
  • 1 helpfuls