Chat notifications not working for users when in other tab
Hi,Connect chat notifications are not working for users when they are in other tab. When the user is using ServiceNow then the notifications are working. Any help on this?Thanks
Forum Posts
Notification creation Task
add a hard time to find a soloution for this problem, I would be happy for a solution.this is my problem:Create a notification (the content of the notification will be described below) that is sent to the supporter of an open task (Assigned to of the...
Mandatory confirmation on attachments
Hi All I have a requirement I need assistance with "Mandatory confirmation on attachments for Implementation Plan, Test Evidence, Business Approval Pre and Post Implementation on all Changes" what could be the best way to create this confirmation? U...
Resolved! Sys id returned but record does not exist
I have a strange behaviour when trying to create a record: everything seems to work fine but the record is not actually created, though insert() method returns a sys id. How can I find what's happening?This is the code var taskGr = new GlideRecord('w...
Resolved! Change the colour of button , after clicking it should be different colour
Hi All,HTML Code:<div id="buttonContainer" style="display: flex; gap:15px; " ><div ng-repeat="key in data.inc"><button class="btn btn-primary" ng-click="c.selectCategory(key)" ng-class="key.button?'clicked-button':'clicked-button2'"> {{key.name}}</bu...
Resolved! How do I write holiday schedules from API results via script?
I have a working Scheduled Job calling a Script Include which in turn access a REST Message to Google Calendar and successfully retrieves a JSON response containing the dates of U.K. Bank Holidays. I want to be able to write a script which adds the r...
How to create fields automatically on UI page
How to create fields automatically on UI page
Is it possible to delete journal entries, audits and attachments for entire table records?
Hello experts, We need to delete journal entries, audits and attachments from sys_journal_field, sys_audit and sys_attachment tables for the entire table worth of records. Deleting records from table doesn't delete journal entries and audits. Is this...
How to create secure access link
Hi Team, I am working on one integration where i need to send PIN number to user via email -However I dont want that PIN to be visible in ServiceNow on task its only user who can access the link .Is this configuration possible ?? Any other way to...
Event parameter not working with notifications
I've got an SLA workflow for emergency changes that creates an event when it reaches 50%, 75% and 100%. When the event is called from the workflow at 50%, it passes the current.task.requested_by field as parm1Same thing happens at 75%, except as par...
Configuring reference field options on change of another field
SpoilerWhen caller_id.field_staff is true in an incident, add 'Rugged Device' model category which is assigned to the caller in the asset field automatically. If there are multiple Rugged Devices, please allow there to be Mandatory drop-down with the...
How to change the "title" and "subtitle" in Incident records listed under the History tab
In the old "listview" incidents are displayed under the History tab with in the first line (the title) the text Incident and in the second line (the subtitle) the Short Description of the incident. When we open Service Operations Workspace and look u...
Paste multiple comma separated values into a list collector field.
I have a need to paste values with comma separated values into a filed to be selected in list collector field. I'm trying to achieve to via client script below but getting error below. function onChange(control, oldValue, newValue, isLoading) { ...
Need to create approval for Problem Task table
Hi, We have table named as "PROBLEM_TASK" and inside that table we have new field "DUE_DATE".Do what our client requirement is whenever someone tries to change the Due Date, or let say whenever user tries to update the Due date, we need to trigger an...
Translated by Microsoft (Dynamic Translations) - Change the text to "Translated by Microsoft AI"
Hi,i got a request from our data protections and it security officer to change the display text used in dynamic translations to "Translated by Microsoft AI". Has anyone an idea on how to get there?CheersMichael
