Draft for catalog items

divyaarora
Tera Contributor

 

I need to know is there a feasibility to change this Draft OOB msg "A draft for this item already exists. You can view all the drafts here. If you save this item now, a new draft item would be created." which comes up when trying to save a draft for any catalog item. 

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1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@divyaarora 

it comes from this OOTB widget "SC Catalog Item", I won't recommend updating this

but you can configure messages for these in "sys_ui_message" and then drive it from there

https://instanceName.service-now.com/nav_to.do?uri=sp_widget.do?sys_id=3c29786e87133200e0ef0cf888cb0bdf

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If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader