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Edit Group membership double click not working

brianlan25
Kilo Patron

Anybody else seeing an issue where when you try to edit group membership, double clicking on a user is not moving them to selected side? I'm on Utah and still using UI16. I noticed this issue after we upgraded.

BrianLancaster_0-1717690428702.png

 

6 REPLIES 6

Not applicable

Hi @brianlan25 

 

My instance is in Washington DC and double click is working for me. 

 

Can you check add roles by double click?

 

Regards,

Amit

Any edit screen where I get the list collector does not work. Are you still using UI 16 rather then the next experience?

Not applicable

Hi @brianlan25 

 

I am using Polaris view. 

 

Regards,

Amit

Yashsvi
Kilo Sage

Hi @brianlan25,

 

-Double click is still working. One additional step we need to do is selecting the option before double click.

 -Selecting the option first and then double click worked for me.

Thank you, please make helpful if you accept the solution.