Hi Christine,
Determination of what is the next state is controlled within the larger change management process. If you look at the script include changeRequestStateModel_emergency you will see that for each state there are two sets of values nextState: tells the process what the next expected is for a change of that type. After that comes a list of other states to which the change can be moved. Here is what the start of the script looks like OOTB:
var ChangeRequestStateModel_emergency = Class.create();
ChangeRequestStateModel_emergency.prototype = Object.extendsObject(ChangeRequestStateModelSNC_emergency, {
draft: {
nextState: [ "authorize" ],
authorize: {
moving: function() {
return this.toAuthorize_moving();
},
canMove: function() {
return this.toAuthorize_canMove();
}
},
scheduled: {
moving: function() {
return this.toScheduled_moving();
},
canMove: function() {
return this.toScheduled_canMove();
}
},
canceled: {
moving: function() {
return this.toCanceled_moving();
},
canMove: function() {
return this.toCanceled_canMove();
}
}
},
Changing next state to assess will appear to address your issue, but you will run into two challenges:
The first is that you will need to add a section for moving from assess to the next state, which I assume will be authorize. Adding that should be pretty straight forward, just remember the commas!
The second can be trickier. The to<state>_moving() and to<state>_canMove() functions are contained in ChangeRequestStateModelSNC_emergency which is an OOTB script. It doesn't have those functions for assess and it's protected so you can't change it. Probably the easiest way around that is to just set up your moving and canMove like this:
draft: {
nextState: [ "assess" ],
assess:{
moving: function() {
return true;
}
canMove: function() [
return true;
]
},
authorize: {
moving: function() {
return this.toAuthorize_moving();
},
canMove: function() {
return this.toAuthorize_canMove();
}
},
I know it gets complicated. Needing to change the OOTB state movement can often mean creating your own change states. Hopefully the above will do what you need.
Don't hesitate if you need clarification on any of the above.
Hope that helps.
:{)
Helpful and Correct tags are appreciated and help others to find information faster
Hope that helps.
:{)
Helpful and Correct tags are appreciated and help others to find information faster
