We have SSO set up on our instance. When clicking a link to a KB article, we get the "You do not have sufficient privileges to access this knowledge item" page if not already logged in to ServiceNow. It does not redirect to the SSO sign in page. W...
I have a user story that I am working on for a client with the following specifications. I know that the additional assignee field can be configured to the form using list layout (1), but could use some guidance for (2-5). Any tips/advice is apprecia...
HelloI'm working on a Tokyo Version instance. I implemented the solution described on this link : https://servicenowguru.com/scripting/client-scripts-scripting/removing-disabling-choice-list-options/To my surprise the function disableOption and enabl...
Hi,On the incident form, there is a module field and right clicked and selecting the configure Label there showing see the below screenshot.I changed the Application from Global to ActiveControl DevOps Integration application. And it was editable and...
Have populating the username and Uid when user load the form, I need to clear the value when change the user name and auto populate the Uid value with respect to given user name. Have existing code onchange:function onChange(control, oldValue, newVal...
Hi, We are using "Register a business application" flow designer and we have created additional fields on the record producer to populate into business application table. I am not able to insert and populate the new fields. All it is updating the fie...
Hi All, We have a catalog item and need to create a email notification such that notification show the input present in variable field . Like : email notification show "my_name" & "reportee" in email notification Kindly advise. Regards,B
Need to know about ServiceNow POP3 and ServiceNow SMTP
If state=resolved show msg on top of form of
Hi All, 'Request Approval' button is not working if change type is Retro or Emergency.'Request Approval' button is working if change type is Normal. The existing code for is shown below. When you update the 'Approval Group' field in the change form w...
hello experts,I want to trigger a schedule report from a server side script. For the time being i am triggering it using background script for testing. Following is the script attached. Can any1 tell me what is wrong in the script. If i trigger it ma...
How to set alert text in red colori have requirement on ui page on click of check box field alert should be visible in red text
In the below workflow screenshot error(Unexpected token: < ) is getting added in CATALOG task code written in Run script :- var User = current.variables.common_vars_requested_for.user_name; // User IDvar Domain = current.variables.var_select_domain...
I was trying to restrict 5 groups from the Assignment group field. I am unable to achieve for Task table but able to restrict to other ITSM groups (Incident, Problem, Problem task, Change, Change task). But it should be restricted to the Assignment g...
I have the catalog item form, There user select multiple groups(check boxes) based on the groups I need to creates the catalog task assignment groups. How to achieve this task using workflow.
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