Roles restriction in inbound actions
if we assign Specific role to inbond action only that roles user can only send mails to servicenow how?
Forum Posts
Resolved! How to Restricting fields in list view
Hi, I need to Restrict the On Hold Reason Field in the List View. In Detail : When the status is on hold then On Hold reason Field will be populate in the Incident form. This is working in Incident Form. But in the List View I am able to update the ...
ACL in Domain Separated Env
Hi, We have several level of domain hierarchy and want to implement a very basic requirement. So on Task table, we have company field which has a write ACL for admin role only and we want to give this write access to one of the domain and its childr...
Contextual Search in an embedded record producer - handing off cxs_rp_config record or sys_id
Summary question: Does anyone know how to hand off a cxs_rp_config record to the 'SC Catalog Item' widget for a record producer?Details: We are on San Diego and using the Employee Center. The request is to have an Incident record producer on the fron...
Resolved! Based on the logged in user the list view data shows?
Hi guys, please help me with this scenario i have already created the one filter in list view 'my work', so in this i will put some conditions on that, please check if it is enough or give the solution. my question is ' Based on the logged user the m...
Why background scripts and fixed scripts are used ? And what are the difference between background scripts and fixed scripts
What is background scripts and in which scenario it can be used ? What are fixed scripts and in which scenario it can be used ? What is the difference between background scripts and fixed script? Getting confused what to use and when to use. Can any...
How to increase the font size of the name in the catalog?
Hi everyone, How to increase the font size of the name in the catalog? Example: In the below screenshot attached, here I want to increase the font-size of 'Business Justification' in Service Portal I've already made it bold. Regards, Priya
Resolved! How to hide a values of the Reference field using Script
i want to hide the certain locations of the Reference field to cnm_location table, Specific to one catalog item. As the variable is in variable set using in multiple catalog items ,reference Qualifier will not work how to achieve this by script?
Resolved! How to get the value of Label of a Table at client side ?
How to get the value of Label of a Table at client side ?The backend name of Label Field is 'label' only. To get table name we have g_form.getTableName(). How to get the table label name as shown in below scrrenshot. Please suggest
Resolved! How to extract a particular string from a given Sentence
Hi All, I need to extract the below words from the given fixed format(Sentence) and store it in a variable LineWalk - RequestedFor(VIDYALAK@abc.com) - OpenedBy(MANOJBAN@abc.com) Var A should contain LineWalk Var B should contain VIDYALAK@abc.com Var...
Resolved! How to add approval comments in its Parent task?
We have this approval record. When users adds comments in the approval record, -->This should update the Parent(Approval for) record. Like it should be logged in Parent record.
Resolved! Show a field when "Checkout" button is clicked in an knowledge Article
Hi There, I have a requirement where a custom field in Knowledge table(kb_knowledge) called "u_updates" has to be shown only when a user clicks on"checkout" button in an article form after it is published. Conditions: The field "u_updates" should b...
How to enable Change Mangement on PDI ?
I have a Personal Developer Instance (PDI) that I need to enable Change Management on. This is to test an integration to my third-party application. How do I enable Change Management? The UI from my PDI looks entirely different from what I am ac...
Call to API not working in REST Message. Works in Postman though. Any suggestions?
I'm using a REST Message with PATCH method and I haven't been able to get a successful test. However, within Postman I am able to send the PATCH with raw JSON. All i'm doing is setting the Authorization bearer token and sending raw JSON through the...
Trying to prevent duplicate users with same email address in my custom user table
I am writing a client script to stop a user from creating a new user record if the same address is in the system already function onSubmit() { //Type appropriate comment here, and begin script below var currentEmail = g_form.getValue('email')...
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