Edit the Comments in Incident Worknotes
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‎08-09-2017 11:27 PM
Hi Guys,
i have a doubt that I have posted some comments in work notes for an Incident Ticket.If further I want to make some changes or edit then how can I achieve it.Please anyone can give some inputs on this.
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Incident Management
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‎08-09-2017 11:31 PM
Hello Gourav Das,
Please Refer :
https://www.servicenowguru.com/system-definition/remove-activity-log-journal-entries/
Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
Connect me on LinkedIn : Rajashekhar Mushke

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‎08-09-2017 11:34 PM
Hi Gourav,
You can refer below link:
Edit activity log additional comments
ServiceNow KB: Deleting or editing a bad comment or work note from a record (KB0520375)
Please mark Helpful or Correct as per impact of the response!!
Thanks,
Anjali
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‎08-10-2017 03:37 AM
Hello Gourav Das,
I hope your query is been Answered, please close this thread.
please Hit Like & Helpful mark as correct that will refer to others in the future and removed from unanswered list.
How To Mark Answers Correct From Community Inbox
Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
Connect me on LinkedIn : Rajashekhar Mushke
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‎08-31-2017 06:48 AM
Hello Gourav Das,
would you mind Please close this thread. or else let me know if you need more help.
Thanks in advance.....
Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
Connect me on LinkedIn : Rajashekhar Mushke