Edit the Comments in Incident Worknotes

[snow7]

Hi Guys,

i have a doubt that I have posted some comments in work notes for an Incident Ticket.If further I want to make some changes or edit then how can I achieve it.Please anyone can give some inputs on this.

[Rajesh Mushke]

Hello Gourav Das,

Please Refer :

https://www.servicenowguru.com/system-definition/remove-activity-log-journal-entries/

[anjalichoudhary]

Hi Gourav,

You can refer below link:

Edit activity log additional comments

ServiceNow KB: Deleting or editing a bad comment or work note from a record (KB0520375)

Please mark Helpful or Correct as per impact of the response!!

Thanks,

Anjali

[Rajesh Mushke]

Hello Gourav Das,

I hope your query is been Answered, please close this thread.

please Hit   Like & Helpful mark as correct that will refer to others in the future and removed from unanswered list.

How To Mark Answers Correct From Community Inbox

[Rajesh Mushke]

Hello Gourav Das,

would you mind Please close this thread. or else let me know if you need more help.

Thanks in advance.....