Editting a global Homepage
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‎04-11-2012 04:46 PM
I have created a Homepage which I wish to share with my team but want to restrict edit capabilities to myself. I followed the steps in 'Creating New Homepages', and by leaving the 'user' field empty, the Homepage becomes global.. so far so good!
The next step is I set the 'read' role to the role of my team, so they now see my Homepage in their 'switch to page' drop down... again, so far so good.
The next thing I do is set the 'write' role to a role only I have (a role I created just for me called 'Knowledge_manager'). So my expectation is that if someone from my team tries to modify the Homepage, it will automatically create a new Homepage for them with the word 'My' in front of it... again, so far so good EXCEPT... when I try to modify the Homepage, it behaves the same as for the other members of the team...
So how do I now modify the original 'global' version of the Homepage?
Your help would be greatly appreciated!
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‎04-11-2012 09:18 PM
You have to navigate to the homepage through the 'Pages' module in the left nav. Open up the homepage record there and click the 'Edit Homepage' link to modify the master record.
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‎04-12-2012 07:31 AM
Thanks for your response Mark.
I did go to the Pages module (under the Homepage Admin Application) and clicked on the homepage in question. It then opens it up in a portal page configuration screnn, however I do not see a button that says 'Edit HomePage'?
Any idea what I'm missing here?
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‎04-12-2012 08:05 AM
Sounds like you're missing a UI Action. You can export the XML from here to add the UI action to your system. You could also create a dedicated module in your left nav for the homepage by copying the format of one of the existing homepage module definitions.
https://demo.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=cce6b9eb0a0a0b4101489a57449138cb
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‎04-12-2012 08:19 AM
Check your homepage to see if it has a view. If not, the "Edit Homepage" related link will not show up. I just checked the UI action for that and the view is a condition of that link displaying.
