Email Client Template: auto populate recipient as the Assigned To user

[Max Lin]

Hi! We would like to send email to the "Assigned To" person to remind him of the ticket, or to ask him to do something in this ticket. Is there any quick way we can auto populate the "To" with "Assigned To" user's email? 

The Assigned To user account has the email address. 

Thanks! 

[Rahul Dev1 · Accepted solution]

Hi Max

In your email client template in Recipients you can just give the field name "assigned_to"