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10-04-2020 01:41 AM
I want an email field on incident form but can't see the email field/field type in form designer/form layout.
How to enable/make visible the email field ?
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10-04-2020 02:10 AM
I don't see any screenshots. Can you provide them?
For change the ACL, this you do Elevate roles to security_admin?
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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10-04-2020 02:13 AM
That's what I mentioned. Out-of-the-box, the Email type field class is not visible.
Follow the steps which I mentioned.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field