ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Incident reference field is displaying sys ID

HiI am having an issue with the incident reference field subcategory displaying sys ID instead of name. originally the field was a look-up list type. I had to change it to reference type(sys_choice) to modify the variable attributes(ref_ac_order_by) ...

Sam M3 by Tera Contributor
  • 1067 Views
  • 2 replies
  • 1 helpfuls

Resolved! Hiding choice is list collector based on selection of another field

Hello, I have an order guide setup for new hires. Within this guide, the manager must first select the brand the new hire will work for from a reference variable to the company table. I then have a list collector variable with a question_choice refer...

Abbie4 by Tera Contributor
  • 2396 Views
  • 5 replies
  • 3 helpfuls

Resolved! Field input language

I have one custom table. When the user created a new record, for few of the columns they want to give input in Japanese language. How to achieve this?  Thanks

Display field value instead of sys_id

Good Afternoon, I have created a custom table with a record producer.  On the record producer I have a list field a list collector variable that is mapped to a list collector field.  When I submit from the record producer and go to the table to revie...

find_real_file.png find_real_file.png
jaubert by Tera Guru
  • 1641 Views
  • 7 replies
  • 0 helpfuls

Resolved! Using Flow Design, can you update/edit a Related list?

Hello there - Can you use Flow design to edit/update a Related list once a request has been submitted? We have a form that has a variable for users to add their Epic record number.  Once the form is submitted, I have been asked to link the Epic recor...

WinniePoelima_3-1680748017058.png WinniePoelima_1-1680747872679.png WinniePoelima_4-1680748144163.png
Winnie P by Mega Sage
  • 2068 Views
  • 6 replies
  • 0 helpfuls

how to Copy catalog variable value in RITM and TASK description

HI Team ,I am  working on catalog item and my requirement isThere are 2 variable in catalog item form.des-Multi line text and short - single line text.Short - ABCDes - testSo  my requirement is when I submit and order the catelog item these two varia...

lucky24 by Tera Contributor
  • 986 Views
  • 8 replies
  • 0 helpfuls