Hi All,i written below script but it's not working as expected in reference qualifier if i call 2 variables in ref condition.Provider : AWSProvider_1 : AWS, Azure,VMWareworking condition: javascript: new provider().Info(current.variables.provid...
Hi All,I want to make 'contact number' field on incident form to mandatory when incident is created from New Call. And mandatory only on new record and if assignment group is Software. Can someone help me in achieving this functionality.
Hi All,I am looking for the solution on one HTML-CSS part, for an Email Client Template.When I am defining table on the source code its not fixing the table size/width based on the length of the value the row has.Please find the below screenshot for ...
What is the use of 'Reply to' field in compose email option?
how can i change the width of a field in the form. I have a couple of fields, which i would like to align in with the same width. These fields are of string, reference types.
Automatically reminder notifications when state of Incident is On Hold1st reminder at 3 days after On Hold2nd reminder at 6 days after On Hold3rd reminder at 9 days after On Hold4th reminder at 10th day and resolve the incident.
I have read and try some way which many people is asking / sharing on internet like this.Unfortunately, the ways provided were all failed in my instance.Below screen capture is what I want.But it always goes- KB Categories - Sub Cat. - C...
I want to copy information from change request when new change task is added. change configuration item Change task I want the field to auto populate information from change request
Hi Team, I am trying to enable a cancel request option from Service portal. Have created a widget for this and introduced a button. I would like to redirect to requests page once user click (Button)/cancels the request. Below are my code snippet. HTM...
Hi, I need to understand how the condition in ui action and the if condition in the script will work. Can anyone help me to understand the how its work. Condition: newGlideRecord("incident").canCreate() && ((current.isNewRecord() && current.canCreat...
Hi I want to hide records where a checkbox is set to true for all users unless they are member of the assigned assignment group I want to do it with a business rule
Hello all,I am trying to figure HOW to make a populated Assignment Group name to change to a different one, when a UI Action button is clicked. Use case: (see attachment)I want to change/replace the AppDev (or any group name) in the Assignment Group ...
Hello, User created reports and wanted to share those reports with other users and groups. But, he is not able to view share to users & groups options. Please suggest Thanks in Advance
Scheduled a clone from prod over dev and needs to exclude/skip the LDAP and mid server overwritten. how to acheive this ?and the user homepage preferences and themes as well
Hi Community, I am trying to populate a variable on a Catalog Item with the Approver of a RITM that is being selected via another variable. When selecting the RITM via the 'Request Item' variable (variable name is 'request_item' and variable is a re...
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