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Resolved! Check Portal Cart before check out with OnSubmit client script

I am having the following requirement: to have a portal with attached service catalog. I need to do prevalidate on the cart to check if the current user is having enough amount of money for the ordered cart total price.I was planning to create an onS...

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Call a Business Rule in a new Fix Script

Hi,I need to create a new Fix script to call a business rule available in Incident table.  How to do this?  I've a business rule 'Copy State to Incident State'. It was deactivated for some modification. Now I've activated it and it is getting trigger...

Resolved! How to add a report to a user's favorites menu

Hello community, how can I add a report to a user's favorites menu example: I tried following this information but it didn't work:How to add report into Favorites ? - Developer Community - Question - ServiceNow Community  

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Data inconsistency

Data inconsistency correction done from automated.  A.PluginB.ConfigurationsC.workflowD.None of the above. 

Ashok  kumar by Tera Contributor
  • 880 Views
  • 1 replies
  • 1 helpfuls

Resolved! Data dictionary

What is functionality of data dictionary?  A. To describe the database structure. B. To make fields mandatory.C  . To make a field unique.D.All of the above.

Ashok  kumar by Tera Contributor
  • 1018 Views
  • 1 replies
  • 1 helpfuls

Resolved! CSA

Which of the following is true ? A. When moved from left to right sluch bucket , ref fields become bold. B. System tables cannot be deleted . C.Deleted system tables will be created again during an instance upgrade .

Ashok  kumar by Tera Contributor
  • 1079 Views
  • 3 replies
  • 1 helpfuls

Resolved! hide the comments in kb article

hi guyz...plz help me i dont want to show the users comments to the other users but they are able give their own comments for knowledge article portal

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mdeepu433 by Tera Contributor
  • 4823 Views
  • 6 replies
  • 5 helpfuls

Database View to show server

Hello all, In the CMDB, there are two classes, Database and Instance. In the relationships table, Database is related to Instance (Database is parent and Instance is child) and then Instance is related to Server(Instance is parent and server is child...

Pallavi65 by Tera Contributor
  • 973 Views
  • 4 replies
  • 1 helpfuls

Incident->Problem->Defect->Release->Change Process?

Im curious to know how others are using the agile and/or release module to track their ServiceNow defects in ServiceNow from cradle to grave.For example, if an end user logs an incident for an ESS site defect and it is found to be resolved in a futur...