EMAIL Notification Email New Incident for Caller and Assignment Groups INfo Incident as been created By (Caller Name) Incident (Number); Please find the below details Caller Name State Short description Description

[Nizam]

EMAIL Notification
Email New Incident
for Caller and Assignment Groups
INfo
Incident as been created By (Caller Name) Incident (Number);
Please find the below details
Caller Name
State
Short description
Description

[Musab Rasheed · Accepted solution]

Hi,

If your issue is resolved, Please mark my answer as correct and close the thread.

Regards

[Nizam]

i have a question in which I Wants to Hide Sub category, Configuration Item, Description fields in User2 Incident form but in User1 incident form these field will have to Display can anyone help me in this Task.

[Musab Rasheed]

Have replied here see

https://community.servicenow.com/community?id=community_question&sys_id=0d598d41db4b0950fd8d2b69139619fb