How to remove some "X" choice from the drop down for " abc " field in the user tab;e
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ā04-09-2022 09:03 PM
i need to remove some drop down choices form the particular choice filed in the user table
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ā04-09-2022 09:08 PM
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ā04-09-2022 09:24 PM
is this process captured in update sets ?
associated with that choice
and after removing that choice , i need to delete the records which is previously associated with that choice
how can in delete those records also ?
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ā04-21-2022 10:55 PM
it is working .
but in records the removed choice options shows in blue colour
i need to remove those records as well
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ā04-09-2022 09:17 PM
Hi
can you please explain the underlying business requirement?
Removing choice list entries may have some negative impacts, as existing choices in your user table cannot be mapped any longer. In that case, choice values are printed in different color indicating that problem.
For this reason, it could be may an alternative to remove unwanted choice values only at the moment a user would choose one. See https://servicenowguru.com/scripting/client-scripts-scripting/removing-disabling-choice-list-options
And to answer your question:
I recommend reading (sub)pages at https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/field-administra...
Kind regards
Maik