Email Notification if new user added in User table

[Community Alums]

Looking auto Email notification option and create requested item for below condition. Anyone can suggest best possible way 

1st : If new user added or created under user table need to notify IT support group Email id and create a Request 

2nd : if user status change to inactive need to notify IT Support group email id also create a Request 

Thanks in advance. 

[Dr Atul G- LNG · Accepted solution]

Hi @Community Alums 

You can do via notifications or via Flow

1st : If new user added or created under user table need to notify IT support group Email id and create a Request 

Atul: Create a notification on user table and set on insert

2nd : if user status change to inactive need to notify IT Support group email id also create a Request 

Atul: 

To create a request , use the flow designer.

Trigger

Create record

[Community Alums]

Thank you Will try this option. 

[SunilKumar_P]

@Community Alums, If the email notification subject and body contains the same verbiage then you can also try the business rule to trigger an event to send an email notification and also you can use cartAPI or anyother to submit the requested item.

1. Create an Event in the Event Registry on user table.

2. Create an after (Insert & Update)Business Rule on user table something like below.

(function executeRule(current, previous /*null when async*/ ) {

    if (current.operation() == "insert" || (current.operation() == "update" && current.active.changes() && current.active == false)) {
        gs.eventQueue("user.status.notification", current, '', '');
    }
})(current, previous);

3. Create an notification of type 'Event is fired' and configure the event created in step 1.

4. Use CartAPI / anyother to submit the catalog item.

[Community Alums]

Thank you Will try this option