Email sending and receiving non operational in pdi

User_267 · ‎02-02-2024

Hi all, iam facing this issue I cannot send or receive emails in my personal developer instance . I have attached the screenshot, can you suggest me how to enable email sending and receiving in pdi

Dr Atul G- LNG · ‎02-03-2024

Hi @User_267

Sending and receiving email are restricted in pdi due to security challenges.

You can set up the email

Account in pdi with Gmail server but that will bring your email in pdi and which I not recommended.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul G- LNG · ‎02-03-2024

Hi @User_267

Sending and receiving email are restricted in pdi due to security challenges.

You can set up the email

Account in pdi with Gmail server but that will bring your email in pdi and which I not recommended.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Dr Atul G- LNG · ‎02-03-2024

If you still want here is link to set up email account

https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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