We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Email sending option (glide.email.smtp.active) is read only, PDI instance

Amadeusz Sochac
Tera Contributor

Hello,

On my PDI, the Email sending options (Email properties > System properties) is read only - cannot be set to true. I am in global scope and with admin rights as seen other similar posts. Tried even with a fix script:

var gr = new GlideRecord("sys_properties");
gr.addQuery("sys_id", "856303e90a0a0bc50164129959388444");
gr.query();

if (gr.next()) {
gr.value = true;
gr.update();
}

 

... still does not work.

All fixes are welcome.

5 REPLIES 5

Rahul RJ
Giga Sage

@Amadeusz Sochac Email sending property might be disabled from developer side 

RJ34_0-1673970226710.png

Please mark the suggestion as helpful, if you find it useful to you or others who want to refer to similar content.

 

Regards,

RJ

 

MJ32
Tera Contributor

@MJ32  I can able to send the mail from PDI

RJ34_0-1673971811273.png

RJ34_0-1673971920572.png

 

Regards,

RJ

 

Not applicable

SN must have missed your PDI somehow, enjoy 😁