Emailing On-Call Schedule To Other Groups
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02-20-2024 01:52 PM
I would like to know if it is possible to send the On-Call Schedule Reminder to groups other than the group the schedule is for.
For example - Group A schedule was created for the week, and the schedule reminder was emailed out to Group A. I also want a different group, Group B, to also get that same email schedule reminder that Group A received. This is just to alert Group B of upcoming schedules and keep them up to date of Group A schedule changes. Group B has the access to view all on-call schedules, but a manager requested this to just keep Group B (an after-hours NOC group) in the loop.
Any ideas? Thanks!
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02-20-2024 04:04 PM
HI @Doug C_ ,
Please refer to below article:
If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!
Thanks & Regards,
Sumanth Meda