Embedding Survey in an Email Notfication

[MuradServiceNow]

Hi I am new to ServiceNow learning Surveys. I have created some simple smilies on "How was your experience?" which approach would I need to take to get that survey on the email notfication. I have attempted it but no luck in doing. Would appreciate the guidance and ideas, thanks. 

[Talha3]

@MuradServiceNow 

Open The survey you have created
Use Trigger condition to decide the receiver and Trigger of the Survey:

1. Set table,
2. User Field(Can be caller)
3. Set repeat interval to 00:00:00
4. Set the Trigger(State --> is --> Closed)

This should trigger the survey.
It auto populates the information in Survey and Assessments in OOTB SP portal too.

Mark this correct if it resolves your query.

Cheers!

[MuradServiceNow]

I want the survey " How was your experience?" at the bottom of the email body when an incident is resolved. Its more about how do I get the survey on the email rather than have another notification sent to them to do. Its should 1 email not more.

[maroon_byte]

If you need to add a link to your email notification that opens a survey site, review the below link. It is a support KB for a related issue but has suggestion on how to use survey link correctly in the email notification:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0778533

[MuradServiceNow]

Looking to something like this in in my closed incident notfication: