Emergency change "Type" field

pragadeesh254
Tera Contributor

‎12-02-2025 10:43 AM

When we create an Emergency via P1 and P2 incident is there any OOB function to make the "Type" field read only when the change is in "new" state.

 

pragadeesh254_0-1764700943849.png

 

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pragadeesh254
Tera Contributor

‎12-02-2025 10:45 AM

pragadeesh254_0-1764701090873.png

 

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Chaitanya ILCR
Mega Patron

‎12-02-2025 10:48 AM

Hi @pragadeesh254 ,

I don't think there any OOB functionality.

You can create a UI policy or client script or ACL or Data policy to achieve this

 

Regards,

Chaitanya 

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Dr Atul G- LNG
Tera Patron

‎12-02-2025 02:00 PM

Hi @pragadeesh254 

Out of the box, when you create an emergency change, the P1/P2 Type field is read-only

 

It has been set from model:

DrAtulGLNG_0-1764712789156.png

 

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