Enable Wildcard Search on Catalog Variables - Reference and Select Box

AAN
Tera Expert

Hi SN Community,

We recently had a survey to our users, and some were unhappy with how catalog variables search works.

 

My question is if it is possible to enable wildcard / contains (*) / like search to catalog variables Reference and Select Box? We've advised the users to use the * but some is not satisfied with that, so I am asking if it's feasible. 

 

Example:

A user is searching for Power BI and did not know to use * and also did not know that the name is BI - Power BI Reporting Services

AAN_1-1710963726259.png               AAN_0-1710963692148.png

 

Thank you and regards,
AAN

 

1 ACCEPTED SOLUTION
2 REPLIES 2

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @AAN 

It depends on all the tables that are referenced in the form.

There is no OOB functionality to make wildcard work for catalog forms. The below attribute will make table searchable with wildcard. When it is applied, it works on all places. (globally)

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=user_name;department,ref_ac_columns_search=true

 

refer:

https://www.servicenow.com/community/itsm-forum/how-can-i-set-a-catalog-reference-variable-up-to-use...

Please mark the answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra 

AAN
Tera Expert