encryption of catalog item field post submission on portal and RITM

dhivyal94299399
Tera Contributor

Hi,

 

I have requirement, where i need to encrypt or mask the address field in the catalog form, post submission of the user in the portal and RITM. 

 

That shipping address is populated to the catalog task of the description, where i need to encrypt.

 

 

7 REPLIES 7

Tanushree Maiti
Kilo Patron

Hi @dhivyal94299399 

 

There are couple of ways to do it. like 

 

Option1 :  Create a Masked type Variable for your requirement .

Refer: Masked 

TanushreeMaiti_0-1778481378491.png

 

Option2: Using Flow 

  • In your flow, after the "Get Catalog Variables" action, use a "Script" step.
  • Use Javascript to replace the address text with Masked before it populates the description

 

 

Refer: KB0826510 Not able to unmask masked variable in flow designer 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Ankur Bawiskar
Tera Patron

@dhivyal94299399 

share screenshots what encryption you want?

 

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

dhivyal94299399_0-1778485939738.png

where the shipping address is the field in the catalog item. Once the user submit the form, the address field value is populated to the catalog task description field. 

I want the address in the description should be visible to the assigned to user of the task,

 

And another case is, we can able to see the catalog variable submitted in the RITM, i need to mask the shipping address