The CreatorCon Call for Content is officially open! Get started here.

Endpoint Central Integration

Akshay Jadhav1
Tera Contributor

Endpoint central has been integrated with our ServiceNow instance.

 

Steps taken for the Integration -

1] We installed the "Endpoint Central (Formerly Desktop Central)" plugin.

2] The client established the connection from endpoint central.


We are experiencing some issues, as shown in the screenshot below.
1]Without a warrant date, the warranty status is updated. [table - (x_manen_medc_dcinvwarrantyinfo_list) ]
2]The Manufacturer field is not getting update in the (cmdb_ci_computer) table


We looked through the "DCDetailsSynchronizer" script include, but we couldn't find any relevant information or mapping from here. Anyone have any ideas?

0 REPLIES 0