How to make "Additional Comments" have a minimum character requirement upon the catalogue task being set to the "Closed Complete" state?
Basically what we are trying to do is ensure that the client communication that is sent out when the catalogue task is closed actually contains communication to the client rather than something like a period or ellipses and if they try to input less than the minimum, we would like an error message to come up to say something like "Please enter a minimum of 18 characters".
I have tried the OnChange client script & before update business rule but nothing seems to work.
Any help would be appreciated.
