Error loading the execution details for this flow context

manish62
Tera Contributor

Dear Team,

I have created a flow in flow designer for one of the catalog item and when i raise the request then that flow runs but when I click on flow context then it throw bellow error.

"There was an error loading the execution details for this flow context"  and screen doesn't show any detail.

However when i try to test run manually that flow then it works.

Please help how could we resolve this issue.

Thanks,

Manish 

5 REPLIES 5

Dan O Connor
ServiceNow Employee
ServiceNow Employee

Hey,

Is there any additional error messages or details? If memory serves when this error pops, it's usually accompanied with more information. 

Are you looking to view the execution from within Flow Designer itself ? 

Hi

 

I have same issue with flow, error says "Invalid sys id", please check screenshot

regards

Ted Jennings
Giga Contributor

I am also running into this error. It seems to happen mostly when it's a multiuser request or mutiple requests submitted via the shopping cart. I can't seem to get any more data about why this errored out other than what shows in the screenshot already submitted. 

Oleksiy Kosenko
Tera Expert

Activate flow reporting

You activate reporting for an individual flow, subflow, or action ...

Alternatively, you can configure the system to generate execution details each time any of your flows, subflows, actions, or steps are run. To specify how much runtime data to generate, configure the com.snc.process_flow.reporting.level system property.

 

Flow execution details retention

sys_flow_contextTable storing all Flow Designer context records. Context records store the state and a reference to the process plan used to run a flow or action.
  • 2 weeks for completed flows
  • 6 weeks for flows in the error or cancelled state