Error on Flow Designer - class java.lang.Long cannot be cast to class org.json.simple.JSONObject

[Community Alums]

Hi,

I have created a flow to submit a catalog request when ci status changed.

Trigger condition works fine but 'submit Catalog Item Request ' action on the flow throws error message

Flow Designer: class java.lang.Long cannot be cast to class org.json.simple.JSONObject (java.lang.Long is in module java.base of loader 'bootstrap'; org.json.simple.JSONObject is in unnamed module of loader com.snc.orbit.container.tomcat8.Tomcat8$OrbitTomcat8ClassLoader

I have created few flow variables(String Type) and set the value from cmdb record.

and passing the values to the action 'submit Catalog Item Request'.

after the execution i can see the above error message.

Please help to identify the cause of the error and how to fix the issue.

[Sandeep Rajput]

Please check if you are providing correct inputs to Submit Catalog Item Request action, error may appear if the inputs provided to this action is not correct.

[Community Alums]

Hi Sandeep,

Thanks for your reply.

The issue with the catalog variable 'Asset State '.

 I need to capture the 'install state' of the hardware asset and pass it to the request Item action (variable 'Asset state') . 

Please guide me how can we map the choice field  to catalog item variable.

I cannot map the asset state field to catalog variable in the 'Submit Request Item' action

[Ankur Bawiskar]

@Community Alums 

the error clearly says issue of field type

your variable is of what type?

[Community Alums]

@Ankur Bawiskar @Sandeep Rajput 

Thanks for the hint,

Yes i found the field and it was String Type and asset state is a choice field.

I made the changes accordingly and now it is working fine.