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Esc portal, my requests, tickets redirecting to a different page

Nagasri
Tera Expert

‎04-26-2023 05:47 AM

In Esc portal , when opening a ticket through my requests, it is redirecting to a different page. We want it to redirect it to the oob page similar to oob instance. How to configure the page redirection in servicenow. Please help with the configuration.

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Community Alums
Not applicable

‎04-26-2023 05:52 AM

Hi @Nagasri ,

Just refer to my answer in the thread : https://www.servicenow.com/community/developer-forum/after-submit-the-request-it-is-redirecting-to-a...

 

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