Esc portal, my requests, tickets redirecting to a different page

[Nagasri]

In Esc portal , when opening a ticket through my requests, it is redirecting to a different page. We want it to redirect it to the oob page similar to oob instance. How to configure the page redirection in servicenow. Please help with the configuration.

[Community Alums]

Hi @Nagasri ,

Just refer to my answer in the thread : https://www.servicenow.com/community/developer-forum/after-submit-the-request-it-is-redirecting-to-a...