Escalation end time is not populating
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02-23-2024 06:35 AM
Hello All,
We have an end_time field on on_call_escalation table which is currently not populating the time. It is empty for many records. does anybody have any idea regarding this. I need to know how it works. How it populate the data because there are no business rule for that specific table.
Please help!!
Thanks,
Shivani
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