Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Escalation end time is not populating

shivani42
Tera Contributor

Hello All,

 

We have an end_time field on on_call_escalation table which is currently not populating the time. It is empty for many records. does anybody have any idea regarding this. I need to know how it works. How it populate the data because there are no business rule for that specific table.

 

Please help!!

 

Thanks,

Shivani

0 REPLIES 0