Event got triggered but notification not triggered

varma2
Mega Sage

Hi All,

 

I need to trigger the notification from flow design using the event, in the event only i need to define the group dynamically.

below script works in event log it shows user sys id in Param 1 but notification not triggered.

 

var grp = current.getValue('reslovergroup'); 
var arr = [];

var gr = new GlideRecord('sys_user_grmember');
gr.addQuery('group', grp);
gr.query();
while (gr.next()) {
arr.push(gr.getValue('user'));
}

// gs.eventQueue parameters: eventName, GlideRecord, parm1, parm2
// You cannot pass an array directly. You must either loop or join it.

for (var i = 0; i < arr.length; i++) {
gs.eventQueue('your.event.name', current, arr[i], '');
}

Please suggest

8 REPLIES 8

KrishnaMohan
Giga Sage

@varma2 

did you check your notification field i.e Event parm 1 contains recipient is active

KrishnaMohan_0-1757946346771.png

 If this helped to answer your query, please mark it helpful & accept the solution.
Thanks!
Krishnamohan

Hi @KrishnaMohan 

@KrishnaMohan Yes, Param1 active and user have email address and notification enabled for the user.

 

Thank you

@varma2 from where you are triggering the event,flow designer? 

Bhuvan
Kilo Patron

@varma2 

 

Check if you have typo for resolver group in current.getvalue.

 

If this helped to answer your query, please mark it helpful & accept the solution. 

 

Thanks,

Bhuvan