Existing Reports / Dashboards on Agent Workspace Landing Pages

[Kenny Mitchell]

Hello,

I have posted this question before, in regards to the Quebec instance, and was told to wait for San Diego as there may be more configuration.

Just got my San Diego PDI, and I am still not finding a way to do this.

I would like to use existing Reports and/or Dashboards to build an Agent Workspace Landing Page. I see a way to drag a new "Data Visualization" tile, which allows me to make a new report, but this seems like a massive waste of effort. We already have countless reports and dashboards built over the years. Surely there is a way to add these (at least the individual reports, if not the entire dashboards) to the landing page? 

Does anyone have any thoughts on this? Am I missing something?

Thanks,

Kenny

[Suzanne H]

Kenny, did you submit a case on Now Support? I'm curious to know their response. Thanks

[Suzanne H]

I too am frustrated with this, it will be an enormous waste of time to recreate existing reports and dashboards in Agent Workspace. I know we can still access the reports and dashboards but our users want to see them in Workspace.

[masteryoda9342]

Hi Folks - wanted to keep this thread alive, has anyone heard about any further developments on this? 

[Iveta Prazakova]

Hi,

have you tried this? https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/workspace/task/modify-landing-page-layout.html

[Murphyk]

@Kenny Mitchell , Servicenow has introduced a new component called saved data visualization. We can use it to add existing reports in to workspace