Expiry date for user account

[shweta5]

Hi Experts, 

Good Day !

We have set validity of the account in AD but not sure will it be working with service now (Service now Integrated with AD) . 

I want to set expiry date of one user account in service now also . How can I achieve this .Please help . 

Thanks

Sheetal

[SumanthDosapati]

Hi Sheetal, 

As you said that if from AD then if there is any field like user expiry date then Map that field in User Transform Map in servicenow.

or else

Create a new field in user table and run a schedule job daily.

Hope it solves your query and mark it correct and helpful if it does.

Regards,

Sumanth

[Ankur Bawiskar]

Hi Sheetal,

You will have to handle this using the transform map;

Are you saying if user is expired in AD then it should be set to inactive in ServiceNow also?

I believe this should happen OOB

Reactivate the users in ServiceNow when the users made to active from inactive state in Active Direc...

Regard
Ankur

[shweta5]

Thanks Ankur for your prompt response .

Are you saying if user is expired in AD then it should be set to inactive in ServiceNow also? 

 - It is already happening when account got disabled in AD User account get automatically locked out/inactive  in service now 

Thanks

Sheetal

[shweta5]

It means its fine if we are setting validity for account in AD that will also work in Service now to deactivate the user.