Hi all,I have inbound email action working for insert/update by reading the text on the subject of the email. I am currently capturing the company name as I have hardcoded the company sys id in the email script.Now, I have another requirement where b...
Hi experts! Is there any way to change just the label of the "Request Approved" stage?I understand the concept of this stage, but its description is confusing for the customer. I tried two ways to do this, but it didn't work:1. Change the label of ch...
HiOur version of instance is Tokyo instance was working fine till last night from morning on wards Whenever I we tried to create new change the change landing model didn't take us to the form. PFA of the image please give resolution for this change l...
Hi, I can view CI class manager and the existing health inclusion rules. But i don't have access to edit them and add recommended fields. What kind of access will be required for me edit the rules? Thanks,Shilpa
Hello All, We are building a report on closed tickets and it will be sent to requested user via schedule job.is it possible to include the ticket number with a link instead like a string in the excel sent via scheduled job? INCXXXXX- This should be a...
Hi , As a Servicenow Approver, When approving or rejecting on the SP, I would like the labels to reflect based on the rejection or approval. When approving, it should be a green label, when rejecting it should be red I have attached the screenshot on...
Hi,I have a Requirement like if the User having admin Role then he/She can only able to see the Specific fields in the Preview the Record. Can any one help me how can i achieve this . Thanks in Advance.
Hello Experts,Scheduled report is unable to export more than 10k rows. Where to increase the size?
I would like to confirm to Authorize Email Account Access step, I need to login (incognito) with a SN local account with admin rights, then click on Authorize Email Account Access and at that point when it asks about Microsoft authentication enter th...
For a catalog item variable, I want to enter url and it should have the validation that the url should end with .git.How to achieve this? Thanks,Vaishali
Hi, i am not sure why this error in coming and how can we remove it. is there any other way to call if condition please let me what have i done wrong. PFB screenshot for reference.
We have integrated Servicenow with MS Teams. Not using virtual agent, just live agent chat functionality we are using. Functionality was working perfectly fine before clone. But after clone when trying to initiate a chat, we are getting an error "Inv...
Hi All, I have a question regarding the Short Description field on our Standard Change, it is a read-only field as soon as Standard Change has been selected. I have seen a couple peoples Discussions about this on the forum but nothing has helped me w...
I need interview questions on "Reports and Dashboards" and "update set"
Hello! I am trying to make a specific dashboard/report where I can gather records for problem determination. The filters are already working now, but I'd like to know if I can share/export them to a dashboard with a search bar or something. Is this ...
