Hi,
Kindly help me to export KB article as PDF. I need a button called Export as PDF in kb_article page which will export the repective KB article as PDF.
1 ACCEPTED SOLUTION
You can use the same script include provided.
Add the following lines in your html and client script on the clone Knowledge Article Content widget
<li class="kb-menu-entry" ><a href="" ng-click="c.exportThisArticle()"><i class="fa fa-print" aria-hidden="true"></i> Print</a></li>
c.exportThisArticle=function()
{
var ga = new GlideAjax('DownloadPDFCustom');
ga.addParam('sysparm_name' , 'kbArticleDownload');
ga.addParam('sysparm_kbID',c.data.article_sys_id);
ga.getXML(getResponse);
}
function getResponse(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
window.open(answer);
}
Script Include
var DownloadPDFCustom = Class.create();
DownloadPDFCustom.prototype = Object.extendsObject(AbstractAjaxProcessor, {
kbArticleDownload: function() {
var kbID = this.getParameter('sysparm_kbID');
var kbContent = '';
var kb = new GlideRecord("kb_knowledge");
if (kb.get(kbID)) {
kbContent = kb.text.toString();
}
var v = new sn_pdfgeneratorutils.PDFGenerationAPI;
var result = v.convertToPDF(kbContent, "kb_knowledge", kbID, kb.getValue('short_description')); //updated the title of pdf
return '/sys_attachment.do?sys_id=' + result.attachment_id;
}
});You can try the print(ctrl+P) functionality.
or
You have to clone the Knowledge Article Content widget and add following code in html
<li class="kb-menu-entry" ><a href="" onclick="window.print()"><i class="fa fa-print" aria-hidden="true"></i> Print</a></li>
Behavior
Hi @Pranesh,
I need the similar function to the Export from native view.
Thanks for you help. But the requirement is to get it from Service Portal as "Export as PDF" action to be added below "EDIT"
