Export record field values to a word template and attach back to the record

[Somujit1]

Hello Community,

Would it be possible to export required record field values to a pre-defined Word document template?

The idea is to use a pre-defined word template containing required labels and placeholders (eg.: Number: ##NUMBER##, Resolver Group:##ASSIGNMENT## etc. ) to capture values from the relevant record fields, and attach the word template back to the record.

Suggestions would be highly appreciated.

Thanks,

Somujit

[Maik Skoddow]

Hi

unfortunately this is not possible for a Word-Template. 

An alternative would be using a PDF template. See the following article: https://community.servicenow.com/community?id=community_article&sys_id=25e5efe91bdd7410aefc11751a4bc...

Kind regards
Maik

[Maik Skoddow]

Hi @Somujit 

In case you think I was able to answer your question, I would be happy if you mark the appropriate response as "correct" so that the question will appear as resolved for other users who may have a similar question in the future.

If not, please tell me what you are still missing!

Many thanks & kind regards
Maik

[Ravi9]

I think there are some vendors who created custom versions , if you are okay to pay this might be worth looking