Set value not working in Workflow

Pari5
Tera Contributor

Hi All,

I have set values configured in the workflow to set 'State' values depending on contract process. It works fine for 'Renewal' and having issues when extension of the contract. However workflow path goes on the right way, but value is not updated on the contract page. 

find_real_file.png

Any assistance would be helpful!

Thanks!

1 ACCEPTED SOLUTION

It should be fine changing this value, just make sure to check if there are any dependencies like reporting  and scripts.

 

View solution in original post

16 REPLIES 16

Raf1
Tera Guru

What table is the workflow running from?

Else you can use run script activity as option.

The link below will give you some info on using run script activity:

https://community.servicenow.com/community?id=community_question&sys_id=644043a1db98dbc01dcaf3231f96...

Pari5
Tera Contributor

Thanks for the reply Raf!

Workflow running from Contract(ast_contract) table. I have also checked using run script, but no luck.

 

Can you share your code if possible?

Pari5
Tera Contributor

Here is the modified workflow,

find_real_file.png

 

And the run script is,

find_real_file.png

 

Thanks!