fetch the current workflow for a change request

Rex Shi · ‎08-29-2018

Hi there,

I am trying to write a simple script within the workflow to fetch the current change id within the normal change workflow, i found out its not really working.

var gr = new GlideRecord("change_request");
gr.addQuery('number',current.sys_id);
gr.query();

i think the gr.addQuery('number',current.sys_id) is not working, but i cant find the right value to fetch , has anyone done this before ?

thanks

SanjivMeher · ‎08-29-2018

You don't need to query the change record for that. Because you have all the attributes in the current object already. current.number will give you Change ID. current.sys_id will give you sysid of the change request

You can use current.assignment_group to get the sys id of the assignment group.

And current.assignment_group.getDisplayValue to get the display value of the assignment group.

Please mark this response as correct or helpful if it assisted you with your question.

View solution in original post

Rex Shi · ‎08-29-2018

Thanks Brent, it worked! I am only new to servicenow and you are right i dont need to use GlideRecord for this. is there a way that i can explore all the possible switches after current.xxxx.xxxx in service now?

Brent Sutton · ‎08-29-2018

Hi Rex,

If you right click on the header of a change request and select "Show XML" it will bring up a screen with all the technical names of the fields on a change request.

XML Form

All of these fields are available to you in the current object and are accessible with the following syntax:

current.<fieldname>;

current.<fieldname>.getDisplayValue();

Have a play around and see what you can pull out.

P.S. Remember to mark @Sanjiv Meher answer correct if it helped you. If you found the information I provided useful then please mark the comments as Helpful.

Rex Shi · ‎08-29-2018

Thanks Brent, its good to know

Rex Shi · ‎08-29-2018

Thank you guys both Sanjiv and Brent