Hello SN Community! I have a non-itil user that I am trying to grant access to see a Project Dashboard. However, they keep getting the following message: I have created a role for this user that is granted share access to the Dashboard (and all the ...
We are getting ready to roll out Problem Management, the question is how can I restrict access only a few users?
Hi All,I am currently working on the execution plan tasks for the change request table(Parent Table) & change task(task table).The task was created successfully in the change record. the only issue was the task that was created, it was created with '...
Hi All,I need help with a particular catalog client script. It works correctly, but we would prefer to open the item in a new tab rather than the current one.function onChange(control, oldValue, newValue, isLoading) { if(g_form.getValue('confirm')...
Hello All, I want to show additional comments to user in tabular format. However when i post the request through SOAP UI, the HTML tags are being shown instead of the rich text. Can anybody please inform like is there any settings which i need to do ...
The following script works as background script but when I want this code used in business rule It is not workingThe code for to get total average of survey var array = [], total=0, avg=0;var test = new GlideRecord('asmt_assessment_instance');test.ad...
Hi All, We have existing notifications set up on sysevent_email_action table to trigger an email when a request is rejected. The requirement now is to include the rejection comments to be captured in this email notification. Please note the comment i...
Hi I am new to ServiceNow learning Surveys. I have created some simple smilies on "How was your experience?" which approach would I need to take to get that survey on the email notfication. I have attempted it but no luck in doing. Would appreciate t...
I have requirement to show two images when caller is vip i making in style on incident table but when i write the code it is overlapping and when i open the record only one image come this issue i have seen in many post but no orignal solution ...
hi,I want to understand the difference in terms of features in CodeMirror Editor vs Monaco editor.ServiceNow has suggested us to set the value of either of these properties to false.To resolve this please attempt one of the two items to see if this r...
Hi all,Does anyone know what controls the initial system message advising a customer that their ticket was created? We'd like to slightly modify this message. Cheers,Brad
Hi, OOTB My Request widget display both requests and incident but my requirement is to show Incidents and requests separately. Like create 2 new widget similar to OOTB My Request widget 1. My Request [show only Requests] 2.My Incident [show only Inci...
Hi, I have a custom table which have users record with other details. I have written a flow with trigger condition as 'Active flag changes to false', and other actions will lookup this user record in custom table and change the status of this record...
I want to change view to default, but option not displayed in list
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| 29 | |
| 17 | |
| 11 | |
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