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Error: Transaction has been cancelled while running fix script

When I am running the fix script for around 25000 records for removing the user id from user table. But after updating 200 records. The pop up message came: "the transaction has been cancelled. Unable to download the data from server" Please help me ...

Aditya1204 by Tera Contributor
  • 247 Views
  • 1 replies
  • 0 helpfuls

Last Scanned Date on Software Discovery

Hello Community,Hoping you can help me out here.   The "Last Scanned Date" field in our software installations inventory (Software Asset --> Software Installations) is not populating for items found during discovery.   I wanted to leverage this field...

Workspace - List View option restriction.

Hello All,We have a query regarding the CSM/FSM Configurable Workspace List. We want the options for the Customer category to display only for Admins: In the List Applicabilities, we attempted to edit the following OOTB option. We changed the role to...

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rohit_murli by Tera Contributor
  • 582 Views
  • 5 replies
  • 0 helpfuls

How to increase Max length of list collector variable

Problem: When submitting a service catalog form, the affected CIs selected on the form are not completely visible on the RITM or its child tasks when affected CIs are more than 121. While submitting, it is taking more than 121 records on affected CIs...

Ramyav by Tera Contributor
  • 312 Views
  • 1 replies
  • 0 helpfuls

Resolved! Related List

Hello Everyone,Can You Please Help me out with this, I want to create a rule where a user can't update the Form if there are No records created/attached in a related list.Or we can say if the related list is empty current record can't be updated. Any...

pravershi by Tera Contributor
  • 479 Views
  • 7 replies
  • 4 helpfuls

Customize price field value on sc_request table

Hello Community, I have a catalog item, where once submitted, based on the selected variables price on the ritm form gets updated. Another catalog item is added to cart and submitted within the workflow, which creates another ritm and attached to the...

Himabindu4 by Tera Contributor
  • 486 Views
  • 1 replies
  • 0 helpfuls

Access to attachments

Good morning! We have a couple of catalog items that require attachments. We have included a link to these attachments in some email notifications via mail script. One of the new scenarios I have created sends this email to users that aren't licensed...

sarahjantz by Tera Expert
  • 1129 Views
  • 2 replies
  • 0 helpfuls

How to find the closest schedule date with my planned start date

my change request planned start date : 2024-03-20 01:00:00Script: overlapSpan Dates:   2024-04-03 01:00:00Script: overlapSpan Dates:   2024-03-27 01:00:00 Script: overlapSpan Dates:   2024-04-10 01:00:00  To my  planned start date : 2024-03-20 01:00:...

surya76 by Tera Contributor
  • 141 Views
  • 2 replies
  • 0 helpfuls

Resolved! how to auto assign role to user.

 i have a requirement where in a table there is a user reference field. i want to auto assigned role to a user when the that user field is populated.

Akansh by Tera Contributor
  • 1489 Views
  • 3 replies
  • 0 helpfuls

Resolved! Feedback Widget on Service Portal

Hello everyone, I am working on setting up a feedback button on the Service Portal that on-click, show a Pop-up box with a custom made Survey on it. The only things I am struggling with are the CSS portions of the widget.  1. For the image scale ques...

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Manan4 by Kilo Contributor
  • 8426 Views
  • 16 replies
  • 2 helpfuls