Fetch the location of logged in User

[Rutuja1]

I have created catalog Item. There is a variable "Current Location".I want to fetch the location of logged in user and want to auto-populate that. I've tried almost all the ways but not able to fetch that.

In variable's default value == javascript:gs.getUser().getLocation();

this didn't worked. So I've written a client script  'on Load'

function onLoad() {
//Type appropriate comment here, and begin script below
var id = g_form.getValue('user_name'); //variable name

var user = new GlideRecord('sys_user');
user.addQuery('sys_id',id);
user.query();
if ( user.next() )
{

g_form.setValue('current_location', user.location);

}

}

But this code is also not working.

Then I had tried using Script Include. And my script include is as follow:

requestor_details.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
requestor_info: function() {
var result = this.newItem("result");

var logged_user = gs.getUserID();
var user_detail = new GlideRecord('sys_user');
user_detail.addQuery('sys_id',logged_user);
user_detail.query();
while(user_detail.next())
{
/result.setAttribute("employee_id",user_detail.getDisplayValue('sys_id'));
//result.setAttribute("manager_name", user_detail.getDisplayValue('manager'));
//result.setAttribute("second_level_manager",user_detail.getDisplayValue('u_l2_manager'));
//result.setAttribute("hr_manager",user_detail.getDisplayValue('u_hr_managr'));
result.setAttribute("current.location",user_detail.getDisplayValue('location'));
}

},

type: 'requestor_details'

});

And I've called that script include in the below Client Script,

function onLoad() {

var ga = new GlideAjax("requestor_details");
ga.addParam("sysparm_name", "requestor_info");
ga.getXML(ajaxResponse);

function ajaxResponse(serverResponse) {
var result = serverResponse.responseXML.getElementsByTagName("result");
// var user = result[0].getAttribute("employee_id");
// var mgr = result[0].getAttribute("manager_name");
//var l2mgr = result[0].getAttribute("second_level_manager");
var loc = result[0].getAttribute("current_location");
//alert(user+mgr);
// g_form.setValue('employee_id', user);
// g_form.setValue('manager_name', mgr);
// g_form.setValue('second_level_manager', l2mgr);
g_form.setValue('current_location', loc);
}
}

This is also not working.

[Yash Agrawal1]

Hello Rutuja 

Did your resolved from the answer,If yes please mark it as correct

Regards

Yash Agrawal

[Rutuja1]

NO. Not yet resolved

[Yash Agrawal1]

Hello Rutuja,

What type of "Current Location" variable is?

it is reference or String.

Please reply so that i can share the exact code with you

Regards

Yash Agrawal

[Rutuja1]

Current_Location is the reference type of cmn_location. But I had resolved this by changing the scope to Global. And now working fine.

But I dont know how to do this without changing the scope.

[Megha Padale]

Hi Rutuja,

Check below links, it might help you

https://community.servicenow.com/community?id=community_question&sys_id=9a65287ddb54b3c413b5fb243996...

https://community.servicenow.com/community?id=community_question&sys_id=c44d54efdb923700fff8a345ca96...

If my answer helped you in any way, mark answer as helpful and correct.

Thanks and regards,

Megha