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few users not able to see work notes for incident and sc_task

nandini29
Tera Expert

Hi all,

Few users not able see work notes for incident and sctask is this a role related issue, those users have only read-only itil but they are managers

please suggest

7 REPLIES 7

table level or field?

table level

Check if there's any field level exists

If still not works I'll try it on PDI