field decorator on agent workspace

[priya92]

I create field decorator as show in the below snap shot. but the decorator does not appear on the field in agent workspace. However, this works on description field. 

[Ankur Bawiskar]

Hi,

Can you share what configuration you have done and it is not working for which field?

Regards
Ankur

[priya92]

Hi Ankur,

below is snap shot of the field decorator config.

what i am trying to achieve is to create a field decorator with tooltip on the description field in the incident form for workspace view.

this config works if i change it for the short description field. However, I want in on description field.

Thanks

[Ankur Bawiskar]

Hi,

even I tried and it didn't work for description field

I tried for change_request table and description field and it didn't work.

Seems possibly because description field is of type suggestion

Please raise HI ticket with ServiceNow

Regards
Ankur

[priya92]

Thanks for trying Ankur, Much appreciated!!

will raise ticket on HI

[Ankur Bawiskar]

Sure do keep us posted